Overview of Lean Thinking

1. History

2. Principles

   1. Specifying value

   2. Identifying the value stream

   3. Eliminating waste

   4. Improving flow

   5. Implementing pull

   6. Perfection and continuous improvement

3. Comparison

   1. Six Sigma

   2. Theory of Constraints

   3. Process mapping and improvement

Concepts, Techniques and Tools

1. Specifying value

   1. Identifying customers

   2. Determining customer needs and expectations

2. Mapping the value stream

   1. Scope

   2. Value stream maps

   3. Inputs and outputs

   4. Work flow

      1. The primary path

      2. Decision points

      3. Inspection points

      4. Alternate paths

      5. Rework loops

      6. Approval cycles

      7. Storage

      8. Transportation

   5. Functional responsibilities

   6. Information flows

   7. Metrics

3. Eliminating waste

   1. Types of waste

   2. Identifying waste

   3. Pruning/revising the value stream

4. Improving flow

   1. Objectives

   2. Benefits

   3. Techniques

5. Implementing pull

   1. Objectives

   2. Benefits

   3. Techniques

6. Working towards perfection

Implementing Lean Thinking

1. Considerations

2. Getting started

3. Managing the transition

4. Selecting and implementing improvements

5. Case studies