Software Quality Assurance (SQA)

1. Role and responsibilities

2. Required skills

3. Organizational models

4. Integration with the software life cycle

5. Dos and don’ts

The SQA Plan

1. Balancing costs and benefits 

2. Identifying critical tasks

3. Establishing  milestones and metrics

4. Selecting tools and techniques

5. Organizing and managing the project

6. Preventing defects

7. Tracking defects and issues

8. Identifying and managing risks

SQA Tools and Techniques

1. Reviews and inspections

2. Standards

3. Audits

4. Configuration management

5. Quality metrics

6. Reliability measures

7. Testing

8. Automated tools

Continuous Improvement

1. Building an effective feedback loop